Privacy Policy

1. Categories of personal information collected

SportyBet collects information provided directly by the user during registration and ongoing use of the service. This includes identification details (full name, date of birth, mobile number, e-mail address), authentication credentials (password in a hashed form), financial information necessary to process deposits and withdrawals, and any documents submitted for identity verification. The platform also collects technical information generated through use of the service, including device identifiers, the IP address from which the service is accessed, browser type, and activity logs.

2. Purposes of processing

Personal information is processed to operate the account, to deliver the service requested by the user, to verify identity in accordance with the regulatory framework, to detect and prevent fraud and abuse, to administer promotional programmes (where the user has opted in), to communicate service notifications, and to comply with applicable legal obligations. Information is not processed for purposes incompatible with those for which it was originally collected.

3. Legal basis for processing

Processing rests on one or more of the following bases, depending on the operation: performance of the agreement governing the account, compliance with a legal obligation incumbent on the operator, the legitimate interests of SportyBet (including in fraud prevention and platform security), and the consent of the user where consent is the relevant basis.

4. Retention of personal information

Personal information is retained for the duration of the active account and for the additional period required by the applicable regulatory framework following account closure. Retention periods vary by category of data and by the legal obligation that applies; information no longer required is deleted or anonymised in accordance with internal procedures.

5. Sharing of personal information

Personal information may be shared with payment service providers strictly to process deposits and withdrawals, with identity verification providers, with technology suppliers operating components of the platform under data processing agreements, with law enforcement and regulatory authorities where required by law, and with successor entities in the event of corporate restructuring. SportyBet does not sell personal information to third parties for marketing purposes.

6. International transfers

Where personal information is transferred outside the user's jurisdiction in the course of operating the service, SportyBet applies appropriate safeguards, including contractual measures, to ensure a level of protection consistent with the applicable framework.

7. User rights

Subject to the applicable legal framework, the user has the right to request access to the personal information held about them, to request correction of inaccurate information, to request deletion of information where the operator has no legitimate reason to retain it, to object to certain forms of processing, and to withdraw consent where consent is the basis for processing. Requests are submitted to SportyBet through the channels documented on the Contact and Support page.

8. Information security

SportyBet applies technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include encryption of credentials and sensitive data in transit and at rest, access controls within the operator's systems, logging of administrative activity, and regular review of security procedures.

9. Changes to this policy

This Privacy Policy is reviewed periodically and may be updated. The current version is published on the SportyBet site. Material changes are communicated to account holders through the appropriate channel.